Committment
We really do go to extraordinary heights on behalf of our client! Professionalism: As a mark of the importance we place on this, our mission statement is to consistently provide a solid architectural/planning/project management service that makes our name synonymous with the word "professionalism" The quality of our work is borne out by the many successfully completed projects, along with the high volume of repeat business (satisfied clients) that we deal with. Qualifications: Our current team collectively possess an extensive and indeed diverse range of skills, permitting us on the one hand to excel over other practices in selected disciplines, but equally to be able to combine such skills to deliver a seamless professional package.
Reliability
Despite the highs and lows of recent years we have managed to maintain virtually constant staff numbers. We are also proud of the fact that we have an exceptionally low turnover in personnel – most of our team have been with us for several years now, which is a reflection of the general satisfaction between management and staff alike. From a client perspective, this "steady ship" approach offers consistency and continuity in all project dealings.
Knowledge
With almost three decades of practice in the locality, we see ourselves as being far more than a mere architectural service provider – in many instances, our keen insight and local knowledge in all of the afore-mentioned areas positions us in a pivotal role of being able to act as a vital link between the likes of the private investor and perhaps the public bodies.
Competitiveness
Particularly in the current economic times, we are all too aware of the imperative need to remain competitive and offer value for money. Owing to the unique nature of each and every project, and indeed the level of services that may be required in each case from one client to the next, there is no "one-size fits all" fee to address such individual circumstances; however, our vast and lengthy experience, allied with in-house monitoring of manhour expenditure, allows us to offer a fair and competitive quote for most works without any compromise in the standard of service delivered.
Loyalty
Perhaps one yardstick of the degree to which we deliver is to look at the amount of repeat business carried out; clearly, clients would not re-engage our services unless they were satisfied. This should not allow for complacency however; to the contrary, we regard such loyalty as being a "two-way street" – if clients are willing to entrust us with their loyalty, they in turn deserve the loyalty of our best representing their interests.
Innovation
We strive to keep pace in a fast changing regulatory and technological environment. To this end we place high priority on ongoing investment in the areas of re-training and upskilling. Since 2005, 75% of our current core management and technical personnel have up-skilled and advanced their qualifications. With the team very much at the high end of technological advancement, our knowledge and awareness in this area keeps us to the forefront.
Insurance
We do possess (and constantly maintain) professional indemnity insurance. It is an area that can sometimes inadvertently be overlooked, but should be noted as a significantly important facet in the provision of professional services of this nature.
Added Value
In today’s fast paced world of information saturation, it is all to easy to become overwhelmed by the excesses of data that can be accessed on any given topic or specific related area of work. Likewise, it is unreasonable to be able to keep pace with the myriad of regulations, procedures, work practices and technologies in our particular field of operation, plus of course the many companies/departments/personnel, etc. that one has to navigate through in order to bring a project from concept to reality.
Appreciation
In today’s fast-paced business world, with all of its procedures, regulations and the ‘high-tech’ environment in which we operate, it can be all too easy to lose sight of the more human side of business. Without our clients there would be no business! It is important therefore to gratefully acknowledge those who choose to avail of our practice/services and for this we wish to express a sincere "Thank You".